As we continue to navigate the changing circumstances presented by the spread of COVID-19, we want to reassure you we are prioritizing the health and safety of all of our employees. That being said, we also want to let you know we are open for business to be your partner in design in any way we can. Our facilities remain open with paramount protections in place for our workers, including limiting the number of people in our corporate locations and ensuring everyone is adhering to social distancing guidelines.
Let Us Shop For You:
Our sales associates and client services are available via phone, email and video chat and look forward to helping you shop for your projects, as well as present to you the latest introductions from our brands. All Kravet Inc. showrooms are now your online “One Resource” Center. You can send our showroom staff your project requests and they will be happy to shop for you: send memos, tearsheets and any other resources that you need. Our inventory has not been impacted, so we can ship any product from both our South Carolina and UK warehouses.
Log into your account on kravet.com and book a virtual appointment. Simply fill out the form provided and we will match you with your local sales representative within 48 hours for a virtual face-to-face meeting to discuss your projects and anything you need to remain successfully operating.
Hold & Ship Program:
You can continue to place orders as usual, and if you do not have somewhere to ship the product, we will hold it for you for as long as you need and release it once you have a confirmed point of delivery. Our customer service team can flag any fabric, trim, wallpaper or decorative accessory that is stocked in our U.S. warehouse for you. We will take your order, process the payment, pack it up and hold until we receive your shipping instructions. We will also gladly hold for shipment your furniture and carpet orders until we receive your shipping instructions.
As always, e-designtrade.com and Kravet.com are there for you to search for products across all of our brands and categories, check stock, place orders, release CFA’s and anything else you may need. Contact us from your laptop, tablet or phone. We are available 24/7, providing you with the same level and speed of service you have come to rely on.
Follow us for inspiration! We know these are trying times, so we are here to keep you inspired with beautiful sentiments as you continue to work in your new routines.